We can advise all our customers as from Tuesday 30th November 2021 it is a legal requirement to wear a face mask or face covering when entering our Sales Showroom, unless you are unable to do so for medical reasons.
We would kindly request customers to maintain social distancing wherever possible within the Dealership.
Here at Hodson Ford we do follow the Ford Care Code to ensure your safety whilst visiting our dealership details of which can be found by clicking the following link; https://hodsonford.co.uk/ford/carecode
May we take the opportunity to thank you in advance for continued support.
Sales & Service
Address
Hodson Ford
Wolverhampton Road
Penkridge
Stafford
ST19 5NS
Motor Industry Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry Code of Practice for Service & Repair, and committed to:
Honest and fair services
Open and transparent pricing
Completing work as agreed
Invoices that match quoted prices
Competent and conscientious staff
A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.
